Discover our new system
Are you satisfied? Optimal! We will collect the demo, and ship the new packaged product Free of charge. |
Not satisfied? No problem! We will collect the demo, and upon receipt of the same, we will refund the amount paid, withholding only the shipping and collection costs of the item (30 euros) |
PS: the Try & Buy system is only available for some products such as kite, kite+bar, or board, from the new collections (not products on offer or old collections). You will find the TRY & BUY stamp directly on the pages of the articles in question.
The 14 days start from the day of delivery of the product (also indicated in the tracking). After 14 days from the delivery date, it will no longer be possible to request a return.